J.Jill - Shop WA (Near Spokane)

Iryna Pom The service was top-notch! Valentina helped me find exactly what I was looking for and also explained all the store’s discounts. I’m really happy with my experience — I got high-quality items at a great price. Valentina showed me so many outfit options, she has amazing taste and helped me put together a stunning look! This girl definitely deserves a raise. I’ll absolutely be coming back to this store!

Sri Teja Great staff and customer service, they helped us out patiently and gave us a great shopping experience

Neeraj Gupta This is a really great store, it has great collection and quality. What really stood out was: the staff. They are really helpful. I bought a dress and forgot one of the items that came along with that in the store. I called the store and they quickly responded. They searched and shipped it to my home. I really appreciate the effort and help.

Megan Dunn This isnt a store I normally shop at, but I received a jacket as a gift that was the wrong size. Phillip was so warm and friendly from the moment I walked in. I told him about my return and he immediately found me the right size. Then helped me realize there was a better style jacket for me that I loved even more. The whole experience exceeded my expectations, especially lately where excellent customer service is so rare. I could tell Phillip really enjoyed what he was doing and he really made my day. I would definitely come back to shop with Phillip again!

A J I would like to rate this store after years of shopping and comparison with other brands. First, money/quality ratio. BR has kept its bar of using natural materials, great craftsmanship over the years. I can easily find 100% cotton, wool, cashmere pieces, that are not only comfortable to skin, but also last for years, a big YES! In comparison, nowadays other brands like to use synthetic materials instead, for example Jcrew, Madewell, I can find most $120 tagged sweaters made out of more than 70% polyester, a big NO! Second, they maintained the cut over the years, any jeans or top or dress on me, make me look 10lb slimmer. Other similar price range brands don’t do this job well. Third, the stuff at this store. I often met the Hawaiian lady, she is always pleasant to work with , chat to, super friendly and helpful. And other ladies I met less often, they’re very nice too. So after years, I’ve passed on many brands due to lowing quality, BR now become my go to place for long lasting pieces.

Linda Jacquot Very well made clothing for mature women. Beautifully laid out displays. The staff is very helpful and nice. We never leave J.Jill without buying something!