J.Crew - Shop WA (Near Bellevue)

Gus Alves Karin helped us tremendously in getting an item that we wanted that was out of stock in stores. She called two different locations just to see if they had the item available, and then gave me a sticky note with exactly what I needed to do to get it shipped to me. Shes an absolute rockstar - went above and beyond!

Christine Pham Good customer service. Very nice store people are friendly. I really like it. I felt very safe as I shopped. Great product as well! I had fun browsing, and I feel good about my final purchase / selection.

Neeraj Gupta This is a really great store, it has great collection and quality. What really stood out was: the staff. They are really helpful. I bought a dress and forgot one of the items that came along with that in the store. I called the store and they quickly responded. They searched and shipped it to my home. I really appreciate the effort and help.

Ruby Solorzano Morales Ive never shopped at J. Jill until this first visit in January 2022 because their regular collection as merchandised appears suitable only for taller people but I just realized they have a petite section both in store and online which is now somewhat rare. It was end of winter and they didnt have much in stock but I purchased a rose colored embroidered cotton tunic that is now one of my favorite shirts.

Shrav Subramani The best Talbots Ive ever dealt with, with respect to calling and placing an online order through the store. All associates are super helpful, and the manager in store is VERY competent and also pleasant to deal with :). I dont even live with Seattle, yet this is the store I always prefer to call.

A J I would like to rate this store after years of shopping and comparison with other brands. First, money/quality ratio. BR has kept its bar of using natural materials, great craftsmanship over the years. I can easily find 100% cotton, wool, cashmere pieces, that are not only comfortable to skin, but also last for years, a big YES! In comparison, nowadays other brands like to use synthetic materials instead, for example Jcrew, Madewell, I can find most $120 tagged sweaters made out of more than 70% polyester, a big NO! Second, they maintained the cut over the years, any jeans or top or dress on me, make me look 10lb slimmer. Other similar price range brands don’t do this job well. Third, the stuff at this store. I often met the Hawaiian lady, she is always pleasant to work with , chat to, super friendly and helpful. And other ladies I met less often, they’re very nice too. So after years, I’ve passed on many brands due to lowing quality, BR now become my go to place for long lasting pieces.