B Tredds My daughter is transitioning from "kid" clothes to more teenage/nice clothes for middle school, but has been hesitant due to being unsure what shed like for outfits. On a whim I took her into AE to see if theres anything shed like. Being a 41 year old guy, yeah, I was lost, so I asked for help. In stepped Brooke. She didnt treat my daughter awkwardly but totally dived into a shopping experience with my daughter, asking her questions about herself and her likes, to ensure what they found actually worked for my daughter. I was thoroughly impressed not just with the customer service from Brooke, but the ability to recognize a shy, young girl being unsure of herself, then helping that girl feel real confidence in herself. I help run a company that works with people daily and I would hire Brooke in a heartbeat. Brooke, if you read this, thank you for being amazing and for making my daughter feel confidence in her appearance.