Old Navy - Shop WA (Near Puyallup)

5 /5 Jessica Day: I was just browsing the review section here and I felt compelled to leave a five-star review for several reasons. First being that I am very shocked to see how many people are angry at the store or its employees for things that are beyond their control. I love this location because the staff are always so friendly and polite and patient. That last part is really important. If I have a return to make, they dont bat an eyelash at my receipt with literally 80 items on it. A politely went through each item to make sure that I got my refund back for the items that didnt work out. I understand everyone has a different experience but I think some people have unrealistic expectations if other human beings simply trying to do their job.

5 /5 Leticia Diaz: I always have a great experience with the staff every time I visit this store. If I need assistance on the floor for a different size or coming in for a return they are always friendly. Since obviously most stores don’t carry their full collection on shelf I order online a lot. I had about 3 or 4 separate transaction purchases online and needed to return not all, but at least one or two articles from each online purchase and Tanya the sales associate was so patient! She took her time to make sure she found each item I was returning on her computer so I was able to get my money back. She was fast and efficient, not to mention very kind and I will always appreciate people like her.

5 /5 Jody Sicilinano: They was a new girl she was very friendly.