Citi Trends - Shop MI (Near Kalamazoo)

Amy Youngquist They have the best customer service. They go the extra mile to make you feel comfortable and attended to. Creative, well-fitting items. Lots of deals.

Emelyn Gonzalez The girl that answered the phone was completely rude and hung the phone on me when I was going to ask something else!!! Terrible costumer service!!

Laura Jolly I left a bag full of clothes from another store at this Gap outlet and drove over 2 hours home. When I called, Katelyn very graciously offered to send it to me at no charge. This is customer service at its finest! Thank you Katelyn! You were so kind!

Shawn Cummins This is a cool place. I had never been here so this was two of our first times. Impressive decor. Super clean. Three levels of stores and people galore. Saturday after Christmas was rocking. The decor was superb again. Stores all neat and clean. Nice selection of stores. Third level food court. The skywalk to the other portion of the mall was fun and the second portion had stores that we enjoyed as well. Well worth the trip and bring your walking shoes !

Adam Saleh I really liked how easy and simple the whole process was. From ordering online to picking up!

Juli SzAlkowski I went with my son to get a suit. I was greeted by Hala immediately. She was warm, professional and knowledgeable. She was busy with other customers and also on the register. But she always checked in on us and offered great suggestions. We ended up buying a suit and walked out of the store happy and in a timely manner. Hala went above and beyond and we were impressed by the amazing customer Service she provided.