JCPenney - Shop PA (Near Altoona)

Megan Jordan I love shopping here! The price of clothes and the quality of them are great. The Staff are super friendly and just all around pleasant people. Its really hard not to spend any money in this place when majority of the store has cute clothes! Recommend fully.

Alex S Everything about this store visit was lovely! I have the hardest time trying to find pants that fit my height/shape in a way that is flattering. Each associate that I interacted with was genuinely kind and went out of their way to help me with styles that might work and walking me around to find things I liked to try on. The store manager was very sweet as well and even helped me with my fitting room and exchanging pants out to try on. I didn’t see any name tags or I’d give a shoutout to all of them! They helped me find what I needed and even ordered me something they didn’t have to my house. Amazing customer service, I’ll definitely be back for jeans at the least! Whoever is doing the hiring here is finding the right people.

Sharon Kendall We shopped at Penneys on Dec. 6. I am a bit handicapped, so needed my husband to help me try on clothes. Gladys was the clerk "womanning" the fitting room. She gave us a larger room and allowed us to take in all the clothes we had found. When I couldnt find slacks that fit well, she brought us back 2 pairs, 1 of them was just right. I had taken my "Grabber" to help pull up slacks, and inadvertently left it in the fitting room. My husband and I didnt discover that until we were leaving. He raced back to Womens clothing and there met Gladys again. She had our Grabber. She said she had found it when she checked our fitting room and held on to it so no one would take it. We were amazed that she had been so thoughtful! Gladys went above and beyond the norm in helping us! She is to be commended! Jim & Sharon Kendall

dillan Despite computer errors, and people taking a while at the register, the employees are so nice! They are so easy to talk to and quickly help you with what you need! I asked an employee if they had any merch of a game I like, and she let me look it up and see if they had it in any of their stores or even online. Unfortunately they didn’t but I still have hope… The employees at the register apologized that we had to wait but there’s no rush! I understand being behind the desk and feeling stressed with so many people coming in and then there’s sudden errors with cards or the computer system itself, but they apologized and appreciated us for waiting and not complaining. You never know what’s happening on that computer so you can’t be quick to be mad at the employees themselves! Be mad at the system because anything can truly go wrong. Always appreciate the employees!

Curtis Cashiers have always been nice and prices seem lower than they use to be so 5 stars for me. Although I miss the beach tvs

Jeanie Maurer Love Loft!!! Sales are great and the staff is always so helpful and friendly! ❤