J.Crew - (Near Fort Worth, TX)

5 /5 Vicki Bennett: Very professional staff. Welcoming and available. They were very helpful when I need to try on different sizes. I needed recommendations on different pieces. Very patient with me. This is a great location.

4 /5 Soo Leong Liu: I was greeted when I walked in, which was nice. Love it when I can find things in the sale section! Had to alter a fitted blue oxford shirt, but the great price made it acceptable. My new cashmere sweater will go with anything this winter. Simple t-shirts are the best for cruising! I really like the quality of their clothes. I did have to go back because they missed the discount on an item that I didnt notice until the next day. They apologized and quickly took care of the issue, so they are pleasant to work with.

5 /5 Tatum Baffa: Gabby has an exquisite eye for detail and how to create the perfect look. I can never find anything professional that fits me right, but Gabby went as far as to take clothes off of mannequins and running back and forth to the back to search for pants I liked so they would fit me right. She went above and beyond to find me exactly what I needed for school, and this was the first time I’ve left a store with not only a single item of clothing that was good enough, but multiple outfits that were catered to me that I actually felt good in. All of the employees are extremely kind and helpful, but I would definitely recommend booking a styling appointment with Gabby because she will listen to your likes and dislikes with no judgement or force, and create outfits that line up with your vision. She without a doubt dress you to perfection with items that are not only styled well, but that you truly feel good in!! 5 stars!! Everyone who works at J Crew University Park is amazing, but especially Gabby!!! You will 100% leave the store feeling more confident than when you arrived! Absolutely amazing customer service and stylists all around!! Thank you!!

1 /5 M F (MF): My property is not for you to keep behind the counter! Also, if you ask if I want a bag and I say no, and you proceed to give me a bag anyway, then don’t ask. No means no!

2 /5 Darian Musslewhite: The new store is stellar, super clean. Beautiful displays. However, I was very unimpressed with the unfriendly staff. They were extra rude when I didn’t want to give them my email. She told me she had to have it to check me out (which is not true because I use to work there and know for a fact there is a skip button) and they let me know how annoyed they were by me saying no. I then found out the kids shirts I was buying were on sale so I asked which ones were because I was going to go back and snag some more and they had a very snippy response of “only the ones marked as final sale” I told them I was asking because nothing was marked and she wasn’t kind in her response. I decided not to ask for more info because at this point I didn’t want to buy from them anyway and I got online and purchased from the website. I do feel like they need a lesson in customer service because that was not is.