Hot Topic - Shop WA (Near Kennewick)

Sydney Armstrong Grant Jensen was the best Tillys employee Ive ever interacted with. He was extremely helpful and assisted me in finding what I needed!

Noelle Tanner I went in yesterday to grab some all terrain tennis shoes, i almost walked out and skylar caught me and pulled out some shoes from the back part of the store for me to try after I told him my size. He was so knowledgeable and so helpful and so so kind. He told me about a bunch of sales and I spent way more than I intended to because, he was so personable and I just love a good deal. I had some trouble with a gift card situation and it took like an hour to resolve, but he was so kind and helpful and made it as least stressful as possible For me. I Will wait to do all my shopping until Skylar is working.

Crystal Chappell We always appreciate the level of service this store provides its customers. The holidays are always a huge stresser for retailers and in some stores you can see it, but not in Maurices. Smiling ear to ear, getting your fitting rooms ready, grabbing clothes in different sizes for you, etc They are over the top with their customer service and hospitality and make you feel like youre in a high end store. Thank you ladies for being so amazing and making mine and my Daughters shopping experience so exceptional.

Persis Kaabi I was traveling here , we went to target and as always we had a great shopping experience even though this store is in small town.

Jenah Winkler Major Brown helped us today. Hes working as the assistant manager and I can see why. My husband has an interview on Monday so there was no time for alterations. But Major made sure that we found a suit that fit him perfectly. It looks well put together and it brought my husbands look up to a 10 polish. Friend was friendly and professional and got us in and out quick. Thank you Major.

DANA GILCHRIST Ive been shopping at this Loft location for years and want to highlight the excellent customer service the staff consistently provides. I especially appreciate the store manager, who delivered outstanding service on the day of their annual inventory. Although the staff was likely exhausted, they still greeted customers warmly and were extremely helpful. Over the years, Ive observed the manager many times, and she is always friendly and ready to assist. I dont know her name, but Loft is fortunate to have her overseeing the Columbia Center location in Kennewick.